WE SUPPORT ADVISERS BY
PROVIDING BETTER PATHOLOGY & MEDICAL INFORMATION GATHERING SERVICES
WE SUPPORT ADVISERS BY
PROVIDING BETTER PATHOLOGY & MEDICAL INFORMATION GATHERING SERVICES
Made to be easier.
We aim to make your life easier by streamlining the process of
getting your clients insured.
Results within 24 hours.
We aim to provide same day booking of nurse visits for your clients, with results to the insurer within 24 hours of appointment.
Built by advisers for advisers.
We were built from the ground up to support advisers, using a deep understanding of the underwriting process.
HOW CAN WE HELP YOU
STREAMLINING THE INSURANCE SALES PROCESS.
We focus on enhancing the client experience and actively reduce any potential dissatisfaction during this part of the application process by:
1. Giving your clients a sense of control over the application process.
2. Extending the highest quality customer service to your clients.
3. Using efficient processes which reduce the time taken to complete their pathology services.
We thoroughly understand the insurance sales process and have designed a team, process and support systems that reduce time to send results to the insurer.
We have an efficient team of case managers and on-road nurses who gather medical information & perform medicals for insurance purposes.
We can organise any tests required by insurance companies as part of the
application process.
These include mandatory requirements due to levels of cover, or specialist tests due to health conditions.
When an adviser orders pathology for their client on the Life Insurer’s behalf, the Life Insurer pays for the invoice
All 15 Retail Life Insurers allow you to order your own pathology through us.
We have a team of nurses ready to go in every major city and major regional hubs around Australia.
All requests are case managed by an experienced team based in Melbourne.
We focus on enhancing the client experience and actively reduce any potential dissatisfaction during this part of the application process by:
1. Giving your clients a sense of control over the application process.
2. Extending the highest quality customer service to your clients.
3. Using efficient processes which reduce the time taken to complete their pathology services.
FREE ONLINE DASHBOARD
MANAGE & MONITOR YOUR REQUESTS.
FREE ONLINE DASHBOARD
MANAGE & MONITOR YOUR REQUESTS.
ACCESS ANYWHERE
Access your referral information on mobile, tablet or desktop at any time.
Real-time updates
See all notes and follow ups in real-time to monitor the progress of your requests.
Provide updates
Add notes and upload files direct to your case manager.
Our simple referral process starts with a click of a button
All requests are managed by experienced case managers in Melbourne
Alternatively, we can take the request over the phone on 1300 891 368
or via email to enquiries@eqpathology.com.au.